lowest review score for a videogame on Metacritic at one point, dipping as low as 0.4. (It has since bounced back to 0.5)
Blizzard addressed some of the complaints earlier this week, promising that some missing online features are coming and saying that other aspects, like remastered cutscenes that were ultimately dropped, were meant to "preserve the true spirit" of the original game. Unsurprisingly, this has not proven entirely satisfactory, and so Blizzard has taken the very unusual step of offering no-questions-asked refunds.
Reports of "automated, instant refunds" surfaced on the Warcraft 3 subreddit a couple of days ago, but some s said that they were being denied refunds regardless. At some point between then and now, though, Blizzard explicitly committed to Reforged refunds upon request.
"Blizzard stands by the quality of our products and our services. Normally we set limits for refund availability on a game, based on time since purchase and whether it has been used," an updated message says.
"However we want to give players the option of a refund if they feel that Warcraft 3: Reforged does not provide the experience they wanted. So, we’ve decided to allow refunds upon request for the time being. You may request a refund here on our Site."
It seems straightforward: You'll be taken directly to a page to request the refund, then asked to to your Battle.net . If you have Warcraft 3: Reforged on your the process should continue from there until it's removed and you have your money back. The general consensus is that the system is now working as intended—I've reached out to Blizzard for more information and will update if I receive a reply.
